We handle every step of managing your luxury vacation rental with the utmost care. These steps include meeting with you to discuss your objectives and tour your home, agreeing on the best marketing plan for maximum property exposure, arranging for a professional photographer to shoot hi-definition images including 3D virtual tours and aerial photography, if requested, as well as mapping the floor plan for our site. We create enticing content not just for the various platforms your home will be marketed upon with our channel partners, but for social media and other marketing pushes to help with exposing your property to the broadest audience. We also create a Welcome Manual specific to your home with detailed instructions on how everything works. We handle all leads and sales calls, carefully vetting each inquiry prior to booking. After confirming with our owners on dates and rates, we submit rental contracts and payment instructions to the guest, collecting security deposits, TOT, and any other fees applicable to the booking. We also deal promptly with any issues including any minor repairs, plumbing or electrical, and even landscaping problems when required. We personally meet and greet each guest and walk them through the particulars of your home. We also conduct damage inspection and post guest-stay walkthrough prior to housekeeping. We become the eyes and ears of your investment. Last but never least, our accounting department then works directly with owners on their disbursement checks with breakdowns of all expenses and can be retrieved by the owners at any time with their portal.
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